(a) Coach D. Owens warrants that it will ship orders within three weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 4-5 business days, but in certain circumstances shipment and delivery can take up to three weeks. Customers and Coach D. Owens may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).

(b) Coach D. Owens will make delivery using a shipment service provider of its choosing. The customer must pay standard shipping costs which may depend on order value and shipping destinations. Current information is available at Coach D. Owens website.

(a) In general, we do not share your personal information with third parties for their marketing purposes without your opt-in consent. However, we may share non-personal information, such as aggregate user statistics, demographic information and usage information with third parties, at our discretion and without restriction. Please review section “How and When We Disclose Information to Third Parties” of our Privacy Policy for a more thorough explanation of how and when we disclose information to third parties.

(a) All prices found on Coach D. Owens site are final, and may change from time to time. Shipping and handling are billed and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.

(a) Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. Coach D. Owens reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.

(b) If the customer selects a payment method or provides payment information that makes it impossible or impractical for Coach D. Owens to receive payment (for example, the customer’s account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Coach D. Owens’s own, the customer agrees that Coach D. Owens may add an additional charge to the order to recoup costs associated with processing or attempting to process.

(c) Coach D. Owens may sub-contract third parties to process payment.

(d) If the customer fails to pay, Coach D. Owens may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.

(a) By placing an order using Coach D. Owens’s site and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with Coach D. Owens only (no contract exists between the customer and any applicable shop owner). Coach D. Owens sends an order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer but only acknowledges that the order was received. The offer is only accepted when Coach D. Owens ships the ordered product to the customer and confirms the shipment to the customer in a second e-mail. Coach D. Owens cannot guarantee the continued availability of any products or designs found on its site.

(b) Information, drawings, figures, technical data, specifications of weight, measurements and services contained in brochures, catalogs, newsletters, ads, or price lists are purely informational. Coach D. Owens cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.

(c) Coach D. Owens reserves the right to reject orders for any reason or no reason. If Coach D. Owens rejects an order, it will notify the customer.

(d) Coach D. Owens’s performance of an order is completed when the shipment provider completes delivery to the customer’s address, according to the records of the shipment provider. If there is an interruption of delivery, and Coach D. Owens cannot replace the order in a reasonable amount of time, Coach D. Owens will notify the customer immediately.

(a) Until Coach D. Owens receives full payment for an order and the order is shipped, title to the goods remains with Coach D. Owens. Upon transfer of the goods to the carrier, title, and risk of loss pass to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in the case of a product return).

(a) You can use the following payment methods: Cash, Check, American Express, Discover, MasterCard, Visa or PayPal.
* Payment due upon completion.

(a) Our headquarters are located in Grand Rapids, Michigan